Supply Chain Research

FedEx reported a 13.3% year over year expansion in fiscal Q1’21 revenues as a result of the e-commerce boom driven by COVID-19. Not all business lines gained though with freight volumes down by 8.3%, marking the fifth straight decline and perhaps intensified competition in the freight forwarding sector. The firm’s CMO, Brie Carere, has indicated the firm has “an opportunity to disintermediate traditional freight forwarders’ commercial relationships” as a result of higher demand for airfreight services. It will likely use increased investments in technology including the “SenseAware ID” a...